SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of wegotech (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wegotech.ca
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The only problem is the monitor support, very bad. You could do equal the beelink support
Forks great as pfsense firewall. The latest n100 cpu don't work with it and only work with opensense.
the hardware is really good, but there was a virus on the preinstalled software - easily solved by installing from scrap.
Fast delivery, Windows 11 pro activated. Proxmox got up without any problems. Power consumption 6W. The fan works only under load. AMI BIOS with many settings of the May version.
This mini pc is super fast and compact, excellent product
Seems like a pretty snappy system for an $120. Runs windows 11 and is able to run VARA and WSJT-X.
It's similar in performance to a 12th-generation laptop. I bought it for the firewall, but it's very good. About twice as much as n5105. Good...
Received in good order thanks top store.
All this. my daughter. I recommend it. I do not jam for the first time.
Everything went well with the delivery, nicely packed. The housing is from plastic unfortunately, I was hoping for some kind of metal surface. It is smaller than I was expecting. Very satisfied.
It's a false price. It works fast and well in a compact size. It's more comfortable with a window.
i fell in love with the mini PC.did not expect operating system come with it. it is wonderfull.
Second order and it arrived well, 5 days to Florida or the United States and 8 days to arrive in Venezuela, BB Irene with Windows 11 and is activated when connected to the internet. And even better the price when it's on sale again I buy smaller but more powerful.
I'm surprised how smoothly Windows 11 runs on it. Have the 16GB version. It was even pre-installed and activated. The fan is almost not heard. The housing is only slightly hand-warm. Too bad it does not have a USB C port. The Netzwek cards are from RealTek.
Arrived on time. As described. Preinstalled with Win11 pro. For it's size and price worth the money. Smaller than my older BMAX mini pc. Quiet and doesn't seem to get too hot. Don't know if it will last but no reason to expect it not to
Mini-Pc arrived quickly, performance of the parts as described and works very well. The fan is also very pleasant and can only be heard on benchmarks, really impressive. I am very satisfied.
Good these! Is cheap, works well as a wall of fire and medium-sized operation is accompanied by tail operation, would say as a reservoir water of no importance. Excellent!
One of the best computers I've ever had. Loved so much
Arrived in perfect condition, Windows 11 pro with license, it works perfectly, it is already the fourth that I buy and none has failed. Thank you. Thank you.
the fire at T8 pro is the best product I've ever bought on AliExpress. low power use, QuickSync igpu, etc. I own 4 of these now and have replaced multiple RPis and a server with them.
was using it and it died
Well arrived. Time suitable. Remains to test the material.
order arrived in 7 days to the uk. my first new computer for 10 years and it is absolutely fantastic, so far. Brilliant service from the store, 5*+++ service! Incredible in every way!
Arrived pretty fast. I’ve felt like I have to wipe the whole installation. It’s my first hours of using the pc but so far so good.
Pretty much consistent with what other Users have detailed. I'll be removing Win11 asap and running Ubuntu + a bunch of dockerised services, including HomeAssistant. This thing should handle it no problem. I hope to add an additional review in a month.