SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of wegotech (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://wegotech.ca
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
License for Windows 11 Pro also activates, great value for the money
Super office calculator, small, quiet and absolutely sufficient in terms of performance.
I am totally impressed and happy with this mini PC. It arrived fast and well packed - but this is the less important info: The PC itself is incredible: Extremly small and fast - I have never seen something like this before! Together with a already registered Windows 11 license it is more than I have expected!
Item as described and received ahead of shipping timeframe.
Top product and fast shipping to Germany.
On this occasion the product was expected the description agrees with the product very satisfied with the description and with the performance I could play free fire with the emulator of MSI APP PLAYER in ultra at 50 FPS recommended very economical for the performance it offers.
PC is great. I decided to install home assistant as the operating system and it is working well. Easy install with plenty of ram and storage.
Great little system. I purchased this for a Jellyfin transcode node, and it is surprising capable in both its hardware accelerated decode and encode speed. It can happily transcode 4K/HEVC/10bit/HDR content to 1080p/H.264/8bit/SDR including tonemapping at over 80FPS, so plenty of performance even for a few concurrent users.
nice and small mini pc ☺️ 8 GB DDR4 RAM and 256GB SSD are enough! it comes with windows 11 pre-installed (but not active, and you have to purchase the license). the performance is quite fast/great! boots to windows 11 just around ~5 seconds more or less.
Great little machine, using it for docker and has a good amount of performance, sips power and is very compact.
I took the N100 version with 16go of RAM and 512go of storage. Super machine for its price of less than € and its small size. The RAM is well in DDR5 (I was afraid it was in DDR4). I mainly use it to play Big 4K HDR films on my TV and as a Media Center.
quite happy with the product. only thing you have to do is change the MHz frequency from the bios. This product is good for emulation and light gaming which is what I am using it for.
The shipment was fast. Good mini pc handles fluid and does not heat. Working well for now I am installing the programs and using it on the tv
Perfect processing and super fast delivery. From purchase to arrival it only took 5 days. Initial inspections are without any complaints. The PC is already running WIN 11 and Linux. Highly recommended store. Thank you.
Wonderful High Performance Mini RF! Many thanks to the store! Recommend to everyone!
Delivery of bullets. Normal operation
An amazing amount of performance and good workmanship, I am satisfied.
Good little system.
Works great to it’s specs. Only issue was having to get it with the euro plug rather than the us power plug.
Very powerful mini-PC, awesome as a home server as well with Ubuntu. Make sure to set the proper memory speed in BIOS, as by default it's set slower than rated. Consumes ~7 Watts idling in Ubuntu Server. Internal M.2 Storage is technically upgradeable as well.
Everything looks good! I am testing it, very fast and snappy! thanks great store!
Very good customer service of this shop. Unfortunately, I did not receive the ordered product, because the local shipping company made a mistake and returned the package to the store. The shop was very kind and supportive and arranged a fast refund.
Great product, came with win 11 activated, updates are working, except it has ddr4 memory, not ddr5, but it doesn't make much differense.
Very good Mini PC. Fast enough for everyday workloads.
Delivery of the Boule in 1 Tijden. Before the Windows 11 pro activations. I recommend that store's product